How to find out the address of the Casio Service  Center through its official website : HargaKatalog

How to find out the address of the  Casio Service Center in Indonesia

Casio is present in several cities in Indonesia. It was Casio’s move to provide the best service to  casio customers  in Indonesia. One of the most popular Casio  products in Indonesia are watches. But in fact, casio products  are not just watches. There are several other products, such as calculators, electronic musical instruments, cash registers, projectors, among others.

There are many customers of casio products  in Indonesia.  This makes Casio try to create a suitable service center to meet customer needs.   For those who own  Casio products, you can go to several official casio service centers, if youwant to make repairs or just consult.

Given that many electronic products are produced   by C asIO, this means that  more and more casio service center centers are needed. Although Casio products have  excellent quality, this does not mean that they can prevent damage. Especially when it comes to electronic goods, if they are not kept properly, it is very easy to get damaged.

Based on information from Casio’s official website, casio service centers  are currently available in 11 provinces of Indonesia. In the future, casio may build service centers in other provinces of Indonesia. So that all  casio customers  in Indonesia, which are many, can be reached by all of them.

 Casio Service Center addresses  in several major cities

For those who own Casio products, you should know the address of the official  casio service location.  Based on the official  casio website  there are 22 casio Service Center spread over several cities in Indonesia.   Here are some official  casio service centers that  can be visited ifyou want to make repairs or just consult.

For those in Jakarta, you can visit duta Merlin Blok H.1-3, Jalan Gajah Mada No. 3-5, Jakarta Central 10130. For opening hours Monday to Friday from 10:00 to 21:00.   It’sa Saturday from 10:00 to 18:00.   ForSundays and closed holidays. For the city of Jakarta there are several official casio call centers.

If you are a resident of Bandung, you can visit Trans Studio Mall, Jalan Gatot Subroto No. 289, Bandung 40273. To contact him can be by phone 022-87342496. Opening hours are Tuesday to Friday from 11 :30 am to 6:30 pm. For Saturdays and Sundays from 11:30 am to 5:30 pm. As for Mondays and holidays, they are not open.

For those of you who are in Yogyakarta, you can do services at Malioboro Mall, Jalan. Malioboro no. 52 – 58, Unit UG 20 D, Yogyakarta 55001.   Casio’s official service center  at Malioboro Mall every day.   Open from 10am to 10pm.   Ifyou want to contact by phone, you can go to 0274 -557401.

So if you are in Bali, you can visit Kuta Beach Walk, Sahid Kuta Lifestyle Resort, Jalan Pantai Kuta Bali 80361. Open daily from 10am to 10pm. for contact by phone can be at 0361-8464856. Of the few already mentioned, there are several other  Casio Service Centers  scattered in other cities. To see it, you can visit the official website of Casio Indonesia.

How to find out the address of the Casio Service  Center through its official website

For those who want to know if there is an  official casio Service Center in your city or not, it can be done through the official website of Casio.  There is a complete list of addresses of  the casio call centers  located in several cities.   You can search by province or city where you live.

The method is quite easy, the first is to visit the official website of Casio Indonesia in https://www.casio-intl.com/id/id/ . Then select the support menu located at the top of the right corner . In the support menu there are several subweights, select repair of products/spare parts.

Then on the page will display all official casio service centers  throughout Indonesia.  If you want to quickly find out if in your city there is  a Casio service  center or not, you can use the search menu. Choose the province and city according to where you live. Then the address displayed is just the address of the Casio Service Center  in your city.

Claim Warranty Terms

If you want to make a warranty claim if your Casio product  has problems, there are several conditions that apply. Like other companies, Casio also has a policy if there are any of its customers who want to claim the guarantee. The policies put in place are clearly used to prevent fraud committed by customers.

You cannot claim the warranty if the damage is caused by misuse. The warranty can only be made in case of damage occurred as a result of factory error. Therefore, if your  Casio product is  damaged due to a fall, you will not be able to make a warranty claim. You have to spend some personal money to make repairs.

So the next thing is that the warranty does not cover the replacement of the accessories. For example, ink, data cables, adapters, and tape.   The warranty also does not apply to consumables or with limited resistance. Examples are like chains, watch tubs and puta ran that can rust due to inappropriate users.

In addition, the product is still under  warranty. Typically casio products  have a one-year warranty, which is valid from the date of purchase. The warranty period and applicable procedures certainly follow the rules of Casio Indonesia. If you purchase Casio products, you must keep a purchase note. Because it might be necessary when you’re going to make a warranty claim.

So that your product can still make a warranty claim, do not replace or service spare parts other than the official casio service. We recommend that if you are still in the warranty period, take your  Casio product to the Casio Service Center. In this way, your  casio product  will be handled by the right person.

Things to look for if you want to make a warranty claim

Before going to the service center, you should check again carefully that the warranty card is still valid. Because if it is no longer valid, it is clear that the warranty request cannot be made. It would be nice to keep preparing money just in case the warranty is rejected later due to something you didn’t expect before.

Do not forget to bring the purchase note, as you will usually be asked to check the validity of the purchase date. Of course , the Casio Service Center  does not want any customer to cheat on warranty claims. So if you are going to make a warranty claim through a shipping agent, you should use a reliable shipping agent. Because during delivery it is possible to cause damage or even lose.

So what you need to know is that the warranty is only valid in the country of origin of the purchase. If you buy casio products  in Japan, you cannot make a warranty claim in Indonesia. Before you go to the service center, make sure that files such as warranty cards and purchase notes are not left behind.

Regarding the service in the call center, there is no need to worry, because the services provided must be very good. The waiting room is also clean and comfortable for you to feel at home. You can also contact the call center first before coming to claim the warranty. You may question some questions if you have a mix-up when making a warranty request at the Casio Service Center.

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