Complete Guide on How to Transfer Indosat Credits to Other Users
Every user of this Indosat provider sometimes does not understand very well how to top up, check and transfer Indosat credits to other users. In fact, the provider has provided this feature to make it easier for you to communicate over the phone.
This credit transfer feature is indeed very useful, especially when you need temporary credit to stay in touch. However, there are some requirements to be able to use the feature. Thus, not all users can transfer credit.
If it is deemed that it does not meet the requirements and conditions of Indosat, it can be established that the request for credit transfer to other users cannot be processed. Therefore, users can contact Indosat customer service if they encounter any problems while using the feature.
Terms and conditions to be able to use the credit transfer function
This is because all users have the right to use the credit sending function provided by the provider. It’s just that provider managers such as Indosat certainly apply certain terms and conditions to users to use this feature.
Thus, users are required to comply with the applicable terms and conditions in order to use the credit transfer function. The first terms and conditions, the Indosat card was used for at least 180 days before using Indosat’s credit transfer feature.
And then, the grace period of the card is still at least 30 days in advance. The second terms and conditions, there is a minimum limit for single requests for transfers.
The Indosat provider itself stipulates that the minimum credit transferred is 5,000 rupees. If you send a transfer of less than Rs 5,000, Indosat will not process the submitted application. And then, there is a fee charged to the user for a single credit transfer of Rp. 600 per transaction.
The third condition, the remaining credit of the sender must be greater than Rp. 5,000. This means that when you send credit to other users, the remaining credit you have must be greater than 5,000 Rp. For example, you have a credit of Rp. 100,000.
You send credit to other Indosat users in the amount of Rp. 10,000. Thus, the credit transfer process is declared successful because it complies with the applicable terms and conditions. In addition, the transfer credit of other users does not increase the active period of the Indosat starter pack used.
Method of transferring Indosat credits to other users
After knowing the terms and conditions of using the credit transfer feature, you can immediately try it. It should be noted that there are 2 credit transfer methods that can be used by users of Indosat providers.
Thus, you can choose one of the 2 methods provided by the provider. Therefore, here are 2 methods of transferring credit to other Indosat users that you can use. Among them are the following:
- Credit transfer by short message (SMS)
The first method of transferring credits to other Indosat users can be done via short message or SMS. The method is also very easy. First, open the short messages (SMS) menu.
Use the message format for the credit transfer, type Credit Transfer (space) The intended Indosat number (space) the amount of credit to transfer. For example, Wire Transfer 08560492xxx 15000.
Then, send the indosat credit transfer message format to the number 151. After that, tap on Send Message. Wait a few moments until you receive a reply via SMS. You will get a credit delivery token code.
Then, reply to the message with the format OK (space) the token code obtained at number 151. Wait for a while until the credit transfer request is processed by the Indosat provider.
- Credit transfer via USSD call
Now, Indosat transfers can be made via USSD calls. There are two types of transfers via USSD calls, namely for prepaid and postpaid Indosat providers. For Indosat prepaid users, please follow these steps.
First, dial *123*151#, then press the call button. Then tap the number 1, and then tap Reply. Please enter the number provided. Next, enter the transferred nominal credit. After that, tap on the number 1 to confirm the credit transfer.
For postpaid users, the first step is to dial *123*7*1*6*1#, and then tap call. Then, tap on the number 1 to confirm the credit transfer. Please enter the destination number. Then, also enter the amount of credit transferred. After that, tap on the number 1 to confirm the transferred number and nominal credit.
Limit on using the Indosat credit transfer feature for other users
Indosat providers certainly limit users to using the credit transfer feature. When you have exceeded the credit transfer threshold specified by the provider, the request to send credit to other users cannot be processed.
Indosat users are only allowed to transfer credits with a total accumulation of about 200,000 Rp per day. You are free to request to send credit to other Indosat users several times.
It’s just that the total accumulated demand to send credit must be less than Rp. 200,000. If it has exceeded the limit, the Indosat credit transfer request cannot be processed by the provider. Therefore, you need to be wiser in using this feature. The goal is that you can help other users who need emergency credit.
How to Overcome Failure to Use Credit Transfer Feature
The possibility of a failure of the credit transfer transaction to other Indosat users may occur. There are several factors why the request you submit cannot be processed by the provider. This is, of course, very disturbing. Remember that the person to whom we send this emergency credit is in great need of it.
If the Indosat credit transfer is declared unsuccessful or unsuccessful even if it complies with the applicable terms and conditions, you can contact Indosat customer service. It is very easy to be able to connect with this Indosat Ooredoo customer service.
First of all, you can contact the call center by interactive phone at (021) 30003000 (for landlines) or 100 and 185 (smartphone users). Indosat’s call center number is active 24 hours a day. Thus, you can contact the call center when you encounter any problems.
In addition, you can also send direct messages (DM) via Twitter to your IndosatCare account. Please forward any complaints you encounter, such as failure to transfer credits to other users.
In addition, you can also contact customer service via Facebook at Indosat Oredoo. And finally, you can submit complaints related to Indosat credit transfer issues through the app. Indosat Oredoo’s MyIm3 app responds to all customer complaints, such as failed transfers.
The customer service of the MyIm3 application is also active 24 hours a day in 7 days. Therefore, you can immediately report any issues encountered through the call center of the MyIm3 app. This way, all issues can be handled immediately by Indosat customer service.
Sometimes some people lack credit in an emergency. For this reason, Indosat provides a credit transfer feature to other users. There are several terms and conditions for using the feature. After that, learn how to transfer Indosat credits to other users.