Service details of PLN 123 toll-free : TypesTrucks

4 ways to contact pln call center according to the problem

The existence of a number.  The  PLN  call center makes it easier for residents to contact the state electricity company when they want to complain or ask about the facilities it provides.

Since there is a great responsibility regarding electricity, of course, this company must be more active in providing satisfactory services for loyal customers. One of them is to provide the easiest way for consumers when they want to contact them directly through a call center.

 Pln Customer Service Center phone  number  123 With that number, every consumer can find information and complain about everything related to their electricity service. So, to make it clearer what is the problem that can be drilled through the number, you should see an explanation here.

Service details of PLN 123 toll-free

Almost all Indonesians cannot be absolutely excluded from the services of this electric company, because everyone needs electricity to finish.

As stated earlier, phone numbers are available to maintain the quality and satisfaction of Indonesians. With the increasing number of electricity users, This electric company must be prepared to improve its quality.

When quality drops, many customers automatically run away and switch to solar energy. Therefore, pln  service centers are expected  to be provided so that customers feel satisfied with all the services provided. Interestingly, you can use the service 24 hours a day.

Therefore, the service is unlimited and calls are free to maintain customer satisfaction who want to ask questions or even complain about the lack of facilities from With this service, consumers can also order certain facilities directly.

For example, you want to replace electrical power, install new and temporary connections, or even want to report when there is some disturbance. Not only this, customers can also find electricity bills every month without having to go to the official office.

Examples of electrical disturbances that can be reported to the PLN Customer Service Center

When it comes to examples of distractions, there are actually no limits. In complaints for consumers who want to report their problems to PLN, because of course, every problem caused by electricity greatly affects the daily activities of the community, especially at night. Here are some examples of problems that can be delivered:

  1. Power outages are the most annoying type of problem. This power outage can occur because the power supply is missing from the central unit. This leaves consumers with no electricity to use and eventually power outages.
  2. Surges are also the most annoying electrical problem because they can cause the voltage to increase by up to 2 times the size it should be.
  3. When experiencing SAG power problems, you can contact the PLN service center directly, as this issue cannot be assessed. When this problem occurs, when the voltage is high or even the voltage drops to 80%, you need to report it. This interference occurs because you are overloaded with electricity.
  4. One of the most common but rare problems is high and lower voltages, although it does not cause power outages. That is, the electronics at home were quickly damaged.
  5. Another electrical problem that can be conveyed is: That’s when electrical waves have problems because of a lot of things. For example, due to improper electrical installation processes, radio frequency interference and lightning strikes are observed simultaneously.

How to contact PLN Customer Service Center

There are many problems that can be complained to the PLN service at once, so you can no longer worry if you face electrical problems at home or anywhere. Then the various problems are solved immediately. Here’s how to contact the service center:

  1. To contact the headquarters, you can call 123. So just report the complaint, and then the PLN officer immediately jumps into the scene of the problem. This service is accessible 24 hours a day.
  2. In addition to passing the number 123, you can also use the area code to contact the PLN service center . The trick is to add the code of the area where you live and follow it with the number 123.
  3. You can contact them via pln123@pln.co.id or check directly through the official website on www.pln.co.id.
  4. Another way to contact this company is through social media directly. One of them is through Facebook and Twitter. All feedback can be conveyed directly through @pln_123 or PLN 123.

Advantages of PLN Customer Service

Thanks to the call center facilities provided by this state-owned company, it provides many benefits to all customers and employees. That is why this service is considered the best solution to solve all the electrical problems quickly. This is a plus!

  1. Since when dialing 1 phone number, all customers can contact the central PLN office directly to submit a complaint or when they want to add a home service center.
  2.  That means that this company is more modern because everyone can contact the official authorities directly, incessantly, without having to pay credit at once. Therefore, there are no restrictions. In class here, because everything is served.
  3. With this latest service, it is easier for all customers to meet their needs without leaving home. Therefore, anyone who wants to ask for help directly does not need to think about the cost of contacting him, because everything is free.

Looking at the above description, it can be concluded that all current electrical problems can be overcome more easily and practically. Only by phone and press the telephone of the PLN 123 toll-free service center, then all electrical problems can be solved immediately at any time without breaks.

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