Telkomsel’s latest call center number is open for 24 hours
The Telkomsel call center number can be whatyou need when you haveproblems with your Telkomsel card. Telkomsel is a company with amovementin the telecommunications sector. Telkomsel is one of the telecommunications companies with the highest number of subscribers in Indonesia. Between 2015 and 2016, the number of customers in Indonesia reached 143 million. The number that makes Telkomsel the number 6 cellular operator in the world in terms of the number of subscribers.
For this reason, it is clear that Telkomsel does not want to disappoint its customers, so it provides a call center service that works for 24 hours. With so many customers owned by Telkomsel , they have to provide excellent service . It is to meet the needs of Telkomsel customers. If you don’t have the right call center services, you can submit customer complaints for mishandling.
With the telkomsel call center number, customers will feel less confused when faced with problems with Telkomsel cards. For example, when a number occurs that is lost, but wants to reactivate it. Or when there is a problem with a slow Internet network. This call center can also be used to offer products to customers.
The Telkomsel network is already very wide and almost reaches all parts of Indonesia. Telkomsel is known for its very stable network quality and fast Internet. The cost of Telkomsel cards is somewhat more expensive than that of other cellular operators. However, it will be similar to the quality that you will receive from the Telkomsel card.
What is a call center
A call center can be interpreted as a location that is used by customers as an information service center. This call center is one of the mandatory needs of companies, including Telkomsel. For Telkomsel customers, you can contact the call center if there are problems with the Telkomsel card. Through the telkomsel call center number you can find out the details of Telkomsel cards.
You can get the Telkomsel Call Center for 24 hours non-stop. This is Telkomsel’s true commitment to loyal customers. In addition to information about Telkomsel products , you can also submit complaints when using the Telkomsel service provider card. You can also make suggestions and enter data related to Telkomsel cards through the Telkomsel call center.
To contact the Telkomsel call center , you don’t have to worry about getting a lot of credits. Because Telkomsel provides its customers with a free call center service. To contact Telkomsel, you do not need to go through the telkomsel call center number, but you can also visit Telkomsel on social media or by email.
How to contact telkomsel call center
Asmentioned above, there are several ways to contact the Telkomsel call center. Telkomsel really understands the need for a reliable information center for its customers. Thus, Telkomsel provides a lot of convenience in contacting the Telkomsel call center. There is also a free call center service on credit.
The first you can contact using the Telkomsel call center number. There are three types of call center numbers belonging to Telkomsel. For deferred payment to customers, you can contact the number 188 so that the call center calls for free. In the meantime, a prepaid fee for each call will be charged to you with an Rp300 fee.
If you are abroad, you can contact the telkomsel call center by phone +62 811-0000-333. You do not need to spend any money to call the call center number.
This number is only for Telkomsel customers who are abroad. Telkomsel also provides a call center number to general customers, namely through +62 807-1811-811. For general customer numbers, tariffs are applied according to the operator used.
In addition, you can also use social media to get information from Telkomsel. You can submit complaints about Telkomsel on telkomsel’s official social media. However, there are some drawbacks to contacting through social media. As a rule, the time it takes to get an answer is quite long.
In addition to the Telkomsel call center number and social media, you can contact Telkomsel customer service via email. Post. You can get Telkomsel’s customer service address ema il on telkomsel’s official website. If you use the MyTelkomsel app, you can also use it to contact customer service.
Find out what GraPARI Telkomsel is
You may have seen the GraPari Telkomsel building in your city. The GraPari Telkomsel building is available in several cities of Indonesia. The GraPari building is used to provide services to Telkomsel customers. In this one building you can get a variety of services related to Telkomsel cards .
GraPari itself means Graha Pari Sraya. The name is taken from the Sanskrit language given by Sultan Hamengkubuwon X. Sultan HamengkubuwonO gave the title as a tribute to the establishment of the Telkomsel Service Bureau in Yogyakarta. If you have contacted the telkomsel call center number , but the problem is not solved, you can go to the nearest GraPari Telkomsel office .
There are so many things you can do in GraPari Telkomsel. In addition to questionsabout the latest Telkomsel products , you can reactivate the card that was confiscated. If you have lost the card and want to replace it with a card with the same number, you can also do this in GraPari Telkomsel. It can be said that the services provided by GraPari are more complete than through telkomsel call centers.
Currently, GraPari Telkomsel is available for purchase at Sumatera, Jakarta, Central Java, East Java, Banten, Bali, East Nusa Tenggara, etc. In the future, Telkomsel’s GraPari office may have more coverage. With more and more GraPari offices, Telkomsel hopes that all Telkomsel customers will be well served without exception.
What is Telkomsel Virtual Assistant
Telkomsel made a new breakthrough for its customers through the Telkomsel virtual assistant. In addition to the usual way, it is through the telkomsel call center number , you can use the chats to get information and services from Telkomsel. Telkomsel’s virtual assistant is a customer service that uses a combination of artificial intelligence, customer analysis, and human interaction.
It is expected that with this service, customers can be served quickly and accurately. This Telkomsel virtual assistant will be in the sametelephone for 24 hours. You can access this virtual service through Telegram, line, Whatsapp, the official Telkomsel website, the MyTelkomsel application and Facebook Messenger. This virtual assistant is named “Veronica”. With this service, Telkomsel hopes that there will be no more Telkomsel customers who are not serviced.
This Telkomsel virtual assistant can provide services such as providing information about the nearest GraPari office, how to update 4G, package information, billing information and much more. In addition, Telkomsel’s virtual assistant can also provide service solutions such as bill payment, credit purchases, packages, and reed points.
Telkomsel understands that current customers really have high mobility, so they need fast and accurate service. In the presence of a Telkomsel virtual assistant , it is like providing GraPari office services in the hands of customers. Telkomsel wants to provide customers with a mobile digital lifestyle experience.